How long will it take to receive my order?
For shipping information, please visit the "shipping info" tab- domestic orders may take up to 14 business days to arrive at your doorstep.
Why can't I return my item(s)?
Due to our handcrafted, made-to-order nature, all sales are final.
I am having trouble with your checkout system as I try to complete placing my order.
Please email firstname.lastname@example.org for any issues completing your checkout. We will assist you and solve the issue immediately.
I am having trouble understanding your size chart. Help!
Our size chart is scaled in inches. To determine your proper size in our label, take a measuring tape and measure the following areas of your body: bust-waist-hips. We can also customize any item to your exact measurements at no extra charge- simply email email@example.com with your request.
What is a "special order" item?
Special Order items are items from various collections that have limited availability. You must email us with your order request in order to purchase a "special order" item. Due to limits on certain fabrics and materials from our suppliers, this is why some items are available by special order only.